The Synergy Difference

Care Navigation on a First-Name Basis

Over the years many employers have added care navigation to their benefits program. Yet costs keep climbing, and employees still struggle to use their benefits effectively.

The fact is that 50% of employees do not understand basic health information well enough to make good decisions. Just 23% actively engage with their health. When traditional telephonic or app-based navigation services are added, engagement barely budges. Employees don't know who to call, don't trust a distant voice on an 800 number, and certainly don't build relationships using an app.

As a result, employees avoid care, choose high-cost providers by accident, skip chronic disease management, and miss the point solutions that were selected to try to fix this mess.

Healthcare confusion adds 10-30% in unnecessary costs and real harm to both employees and productivity.

Synergy Healthcare takes a different approach. It starts by integrating one dedicated, trusted nurse case manager directly into the HR team. Employees call, text, or email their nurse directly. The nurse attends open enrollment, understands the company culture, and has the time to see issues through to completion.

When employees actually know and trust their nurse, they engage. We call it care navigation on a first-name basis.

Click the button below to download a high level overview and to begin to understand what makes Synergy’s solution unique and why it resonates with employers, employees and benefit consultants.

When You Quiet the Noise, Health Insurance Works