The Point Solution Problem: Why Employees Still Need a Human Guide

The benefits world is overflowing with point solutions. Each one promises to solve a specific problem. Each one requires its own login, vendor relationship, and marketing push.

But more solutions don't automatically lead to better outcomes.

What is a Point Solution?

A point solution is a standalone product designed to solve one specific problem in employee health or benefits. Back pain. Diabetes. Fertility. Mental health.

The challenge? These solutions work in isolation.

They're efficient at what they do, but not effective at reaching the people who need them most.

The Problem

Employers end up with a dozen different programs. Employees don't know which one applies to them or which one to trust. Utilization drops. ROI disappears. Brokers are left wondering why the solutions they sold aren't delivering results.

Where a Nurse Advocate Fits

A nurse advocate doesn't replace solutions. They make point solutions work more effectively.

A nurse advocate knows which point solutions exist, matches employees to the right one when they need it, follows up to make sure they actually use it, and helps them navigate issues.

They turn point solutions into real solutions.

One Nurse, One Client, Without the Noise

Unfortunately, healthcare solutions are often noisy and disruptive. Claims not paid correctly. Balance bills in the mail. Medications suddenly not covered.

A nurse advocate eliminates that noise by handling all insurance and healthcare questions directly, working on denials and billing issues, and driving employees to the right solution at the right time.

Most Large Claims Are Preventable

Most large claims aren't unexpected. They're preventable. They happen when high-risk members aren't following treatment plans or employees don't understand their benefits.

A nurse advocate identifies the highest risks, meets the employee where they're at, and makes sure they take the next best step. You're actively working with 50% or more of future high-cost claimants before they become high-cost.

What Success Looks Like

When a nurse advocate is part of the plan, employees love it because they have someone who actually helps them.

Your clients love you because you're meeting expectations.

Point solutions aren't the problem. The problem is that employees don't know how to use them. A nurse advocate makes your point solutions work

That's the difference between efficiency and effectiveness.